Sample question 1 — Organizational Setup
Trident Port Authority hired a Service Cloud administrator after an internal audit flagged gaps in how the team works. Right now, executives need read-only visibility into a confidential reorg object without edit rights. Using Salesforce Administrator terminology and practices, How should the team respond?
- A. Assign a permission set with read-only object and field permissions on the custom
- B. Add Modify All Records on the object to the executive profile for reporting flexibility.
- C. Share records via manual sharing entries for every executive every week.
- D. Create a public dashboard connected to an editable executive sandbox only.
Answer: A. Option A is correct: "Assign a permission set with read-only object and field permissions on the custom object." Read-only permission sets grant view without edit on sensitive custom objects. Option B is incorrect because Modify All Records exceeds read-only executive visibility. Option C is incorrect because Manual sharing at scale is error-prone for recurring exec access. Option D is incorrect because Editable sandboxes do not deliver controlled production read access.
