Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address (through Clerk authentication)
• Profile information you choose to provide
• Payment information (processed securely by our payment providers)
• Communication preferences

1.2 Usage Information

• Study progress and performance data
• Practice exam scores and completion times
• Learning activities and time spent on platform
• Device information and browser type
• IP address and location data

1.3 Analytics Information

We use Google Analytics to understand how users interact with our platform. This includes page views, session duration, and user flow patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our certification study platform
• Process your subscription and payments
• Track your study progress and provide personalized recommendations
• Send you important updates about your account or our services
• Improve our platform and develop new features
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

3. How We Share Your Information

3.1 Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Clerk: For user authentication and account management
• Payment Processors: For handling subscription payments securely
• Google Analytics: For website analytics and performance monitoring
• Cloud Hosting: For secure data storage and platform hosting

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure cloud infrastructure with regular backups
• Access controls and authentication requirements
• Regular security audits and monitoring
• Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us through our contact form or account settings.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion plus 30 days for backup recovery
• Study progress data: Until account deletion or upon request
• Payment records: As required by tax and accounting regulations
• Analytics data: Anonymized and retained for platform improvement

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending an email notification to registered users
• Providing notice through our platform