Sample question 2 — Understanding Agile Release Trains
A team receives a backlog item that delivers no customer-facing capability by itself but must be completed so future features can be built, such as upgrading a shared library. A new member asks what this kind of item is called in SAFe. What should the team answer?
- A. A user story, because it is the only backlog item type a development team is allowed to work on.
- B. An enabler, because it builds the technical runway that future features depend on.
- C. A feature, because anything on the Program Backlog is delivered as customer value.
- D. A spike, because it is a time-boxed experiment that produces knowledge.
Answer: B. Option B is correct. An enabler is a backlog item that delivers no direct customer value on its own but builds the technical foundation or exploration that future features depend on. Option A is incorrect because teams also work on enablers, not only user stories. Option C is incorrect because a feature delivers direct customer value, which an upgrade to a shared library does not. Option D is incorrect because a spike is a specific time-boxed exploration, not the general term for enabling work.
