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Everything needed to plan for the ITIL 4 Foundation (ITIL 4 Foundation) exam: number of questions, time limit, passing score, and the official domain weightings. For the domain checklist, see the ITIL 4 Foundation study guide. For a week-by-week plan, see the ITIL 4 Foundation study plan.
Facts last checked . Vendor links for this exam are on the materials page. To correct a figure, use the corrections policy.
ITIL 4 Foundation (ITIL 4 Foundation) is a Foundational level AXELOS certification exam with 40 questions in 60 minutes (last checked 2026-10-19), requiring 65% to pass. It covers 5 domains: ITIL Management Practices (33%); Key Concepts of Service Management (20%); Service Value System (20%); ITIL Guiding Principles (17%); Four Dimensions of Service Management (10%).
Exam code
ITIL 4 Foundation
Questions
40
Time limit
60 min
Passing score
65%
Official domains
5
Level
Foundational
Provider
AXELOS
Practice questions
300+ on CertStud
| Domain | Weight | What it covers |
|---|---|---|
| ITIL Management Practices | 33% | Understand the purpose of key ITIL practices |
| Key Concepts of Service Management | 20% | Understand the key concepts of IT service management |
| Service Value System | 20% | Understand the purpose and components of the ITIL service value system |
| ITIL Guiding Principles | 17% | Understand how the ITIL guiding principles can help an organization |
| Four Dimensions of Service Management | 10% | Understand the four dimensions of service management |
Percentages reflect published official domain weightings. Prerequisite knowledge and current scoring rules are confirmed on the AXELOS exam page before booking.
The ITIL 4 Foundation figure on file is 40 questions. Last checked 2026-10-19. Confirm the current figure with AXELOS before you book.
The ITIL 4 Foundation time limit on file is 60 minutes. Last checked 2026-10-19. Confirm the current figure with AXELOS before you book.
The ITIL 4 Foundation exam requires 65% to pass. Last checked 2026-10-19. Confirm the current figure with AXELOS before you book.
The ITIL 4 Foundation exam covers 5 official domains: Key Concepts of Service Management (20%), ITIL Guiding Principles (17%), Four Dimensions of Service Management (10%), Service Value System (20%), ITIL Management Practices (33%).
ITIL Management Practices carries the heaviest weighting on the ITIL 4 Foundation exam at 33% of the exam. Understand the purpose of key ITIL practices
ITIL 4 Foundation is the exam code for ITIL 4 Foundation (ITIL 4 Foundation), a Foundational level AXELOS certification exam covering 5 domains.
The ITIL 4 Foundation passing figure on file is 65%. Plan for 40 questions across 60 minutes, weighted by domain: 33% ITIL Management Practices, 20% Key Concepts of Service Management, 20% Service Value System, 17% ITIL Guiding Principles, 10% Four Dimensions of Service Management. Last checked 2026-10-19. Confirm the current figure with AXELOS before you book.
CertStud offers free ITIL 4 Foundation practice questions with detailed explanations, plus full-length practice exams and flashcards at https://certstud.com/certifications/axelos/itil-4-foundation. Start with 10 free questions at https://certstud.com/try-free.