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Everything needed to plan for the ITIL 4 Foundation (ITIL 4 Foundation) exam: number of questions, time limit, passing score, and the official domain weightings. For the study checklist itself, see the ITIL 4 Foundation study guide.
ITIL 4 Foundation (ITIL 4 Foundation) is a Foundational level AXELOS certification exam with about 40 questions in 60 minutes, requiring 65% to pass. It covers 5 official domains: ITIL Management Practices (33%); Key Concepts of Service Management (20%); Service Value System (20%); ITIL Guiding Principles (17%); Four Dimensions of Service Management (10%).
Exam code
ITIL 4 Foundation
Questions
~40
Time limit
60 min
Passing score
65%
Official domains
5
Level
Foundational
Provider
AXELOS
Practice questions
300+ on CertStud
| Domain | Weight | What it covers |
|---|---|---|
| ITIL Management Practices | 33% | Understand the purpose of key ITIL practices |
| Key Concepts of Service Management | 20% | Understand the key concepts of IT service management |
| Service Value System | 20% | Understand the purpose and components of the ITIL service value system |
| ITIL Guiding Principles | 17% | Understand how the ITIL guiding principles can help an organization |
| Four Dimensions of Service Management | 10% | Understand the four dimensions of service management |
Percentages reflect published official domain weightings. Prerequisite knowledge and current scoring rules are confirmed on the AXELOS exam page before booking.
The ITIL 4 Foundation exam has approximately 40 questions. Question counts can vary slightly between deliveries, so treat 40 as the planning figure rather than a fixed number.
Candidates get about 60 minutes to complete the ITIL 4 Foundation exam, which works out to roughly 2 minute(s) per question at 40 questions.
The ITIL 4 Foundation exam requires 65% to pass. Scores are reported on a scaled rather than a raw percentage basis, so a passing result does not correspond to a simple count of correct answers.
The ITIL 4 Foundation exam covers 5 official domains: Key Concepts of Service Management (20%), ITIL Guiding Principles (17%), Four Dimensions of Service Management (10%), Service Value System (20%), ITIL Management Practices (33%).
ITIL Management Practices carries the heaviest weighting on the ITIL 4 Foundation exam at 33% of the exam. Understand the purpose of key ITIL practices
ITIL 4 Foundation is the exam code for ITIL 4 Foundation (ITIL 4 Foundation), a Foundational level AXELOS certification exam covering 5 domains.
The ITIL 4 Foundation exam reports 65% on a scaled score. Plan for roughly 40 questions across 60 minutes, weighted by domain: 33% ITIL Management Practices, 20% Key Concepts of Service Management, 20% Service Value System, 17% ITIL Guiding Principles, 10% Four Dimensions of Service Management.
CertStud offers free ITIL 4 Foundation practice questions with detailed explanations, plus full-length practice exams and flashcards at https://certstud.com/certifications/axelos/itil-4-foundation. Start with 10 free questions at https://certstud.com/try-free.