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Master IT Service Management implementation on ServiceNow
ServiceNow professionals command premium compensation
ServiceNow skills are among the most sought-after in IT
ServiceNow is the #1 IT service management platform worldwide
Realistic CIS-ITSM exam questions covering all ITSM modules with detailed explanations.
Master Incident, Problem, Change, and Request Management concepts.
Simulate the real exam with 90-minute timed practice tests.
Comprehensive notes covering all ServiceNow ITSM modules and workflows.
Track your mastery across all ITSM domains.
All content aligned with the latest CIS-ITSM exam objectives.
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CIS-ITSM (Certified Implementation Specialist - IT Service Management) validates expertise in implementing ServiceNow ITSM applications including Incident, Problem, Change, and Request Management.
CIS-ITSM covers: ITSM Overview & Foundations, Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and Service Level Management.
With hands-on ServiceNow experience and 2-3 months of study, most candidates pass successfully. Practical implementation experience is highly recommended.
The passing score is 70%. You have 90 minutes to complete 60 multiple-choice questions.
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